Privacy Policy

1. Introduction

Welcome to Emmy Catering Service (“we,” “our,” or “us”).

At Emmy Catering Service, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.


2. Information We Collect

We may collect the following types of information:

a) Personal Information

When you contact us, request a quote, or book our services, we may collect:

  • Full Name

  • Phone Number

  • Email Address

  • Event Details (date, location, number of guests, preferences)

  • Billing and Payment Information

b) Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Date and time of access

This information helps us improve our website and services.


3. How We Use Your Information

We use the collected information to:

  • Respond to inquiries and provide quotes

  • Process bookings and payments

  • Customize menus and event services

  • Communicate important updates about your event

  • Improve our website functionality and user experience

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.


4. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors use our website and improve performance.

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly without them.


5. Sharing of Information

We may share your information only when necessary:

  • With trusted service providers (e.g., payment processors, event partners)

  • When required by law or legal process

  • To protect our rights, property, or safety

All third parties are required to maintain confidentiality and use information only for the intended purpose.


6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.


7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and accounting obligations

  • Resolve disputes


8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Withdraw consent (where applicable)

To exercise these rights, please contact us using the details below.


9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.


10. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.


12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Emmy Catering Service
Veeramanickapuram, Tirunelveli – 627005
Email: emmyeventsandcaterings@gmail.com
Phone: 9092770033 | 8939771227